Returns & Exchanges
At Fine Lines Lingerie, we want you to feel confident and comfortable in every piece you purchase. If your selection isn't the perfect fit, we offer a seamless return or exchange process within 30 days of delivery, provided items are unworn and have original tags and hygiene seals intact.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package with Care
Place the unwashed, unworn garments with all original luxury packaging and tags into a secure shipping box to ensure they arrive back in pristine condition.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal, then affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing